RJ Energy Conditions of Use:-

Website disclaimer and terms and conditions of use These are RJ energy conditions of website use. Please review the separate terms and conditions on-line website, which are attached to the standard terms below, for further information. EJ energy website is maintained for personal use and viewing of users. Access to and use of these website is subject to the following terms and conditions.

  1. Rights Granted and Main Restrictions
    1. All rights including copyright, in the contents of RJ energy web pages are owned or controlled for these purposes of RJ energy. User may download for personal use only. User may not print, copy, reproduce, download, republish , broadcast, transmit, display modify or reuse materials from RJ energy website for any other purpose, including in particular any purpose which publicly resell or reuse the materials.


    2. The trade marks logos and images displayed on RJ energy website are the registered or unregistered trade mark of RJ energy and others. Nothing in RJ energy website should be should be taken as conferring by implication, estoppal or otherwise any license or right to use.
      Trade mark displayed on such website with out prior written approval of RJ energy or such third party as may own the relevant trade mark.

  2. Disclaimer
    1. RJ energy website and the contents, names, text and images included on them are provides as is.
      While responsible care has been taken in preparation of such website to insure that the information contained it is accurate, no warranty or representation of satisfactory quality or fitness for a purpose, non-infringement of title, whether expressed or implied, is given, nor is any warranty or representation is given that the information and materials contained on such website are free from error or inaccuracy.

    2. Our website contains guidances and notes on certain aspects of law as they might affect the average person. They are intended only as a broad guideline and or no means definitive. The law is constantly changing so expert advice should always be sought.


    3. To the extent permitted by applicable law, no liability is accepted for any direct, indirect or consequential loss or damage however resulting from the access to and use of RJ energy website and the information and material contain on them.


    4. Links contained in RJ energy website may lead to website not under the control of RJ energy and RJ energy is not responsible for the contents of any linked sites or any link contained in a linked site. Links provided on RJ energy websites are provided to users only as a convenience and the inclusion of any link does not implies endorsement by RJ energy of, and RJ energy accept no liability in respect of the contents of any such linked site. Users linked to any linked sites at their own risk.

  3. Linking
    1. Users shall not be entitled(nor shall they assist others) to set up links to their own websites to any RJ energy, without the prior written consent of RJ Energy, while consent RJ Energu may at its absolute discretion,and without providing a reason,grant or withhold.


    2. Supply of information

      If applicable,RJ Energy web server may automatically recognise the domain name and email address(where possible)of users of its websites. RJ Energy may collect the domain name and email address of visitors to its website,the email address of those who communicate with the RJ Energy via email and aggregate information on what pages users access and visits and information volunteered by the user such as survey information.

    3. The information collected by RJEnergy is used for internal review, used to improve the content of its website.

  4. Revision of Terms and Conditions
    1. RJEnergy may at any time revise these terms and conditions with out notice by posting changes online users are responsible for viewing all information posted online and the continued use of RJEnergy website after changes are posted constitute the users acceptance of modified terms and conditions.


    2. User's authorisation to use RJEnergy website automatically terminates without notice if in RJEnergy sole discretion the user feels to comply with any of the terms and conditions, on termination, the users must cease all use of RJEnergy website and destroy all and any material copied directly or indirectly from any such website.

Terms and conditions of sale :-

These terms and conditions govern the supply of services by RJEnergy Ltd pursuant to website order and orders placed by telephone, post or email. Defined terms are capitalised and definitions appear at the end of this document.

  1. Contract Process
    1. Where you submit your instruction to us on our website or by email, direct to us at http://www.rjenergy.co.uk Ltd


    2. You will receive an electronic confirmation of receipt of your instruction and of the date of your instruction as soon, as is reasonably practicable.


    3. You will not be able to alter the details of your instruction once the instruction has been placed in our order processing system. (This does not affect the rights of consumers)


    4. Where you submit your instruction to us by telephone or by post


    5. You will be notified if the service is available or if your instruction cannot be fulfilled for any other reason.


    6. No binding contract is formed until we have placed the instruction in our order processing system.


    7. We will retain a copy of the contract for 15 years in the case of all instructions, the contract for which will be kept for 15 years. We strongly advise you to keep a copy for your records.

  2. Obligation to supply
    1. We are only liable to supply you with those services, which you describe accurately in your instruction.

  3. Delivery
    1. We will carry out the energy assessment during normal business hours within 5 days of the date of receipt of your instruction.


    2. Where we cannot deliver the service whether due to force majeure event or other wise, in accordance with the time scales envisaged at 3a. We will advise you and give you the option to cancel your instruction or to accept a revised appointment date.

  4. Warranty
  5. These terms and condition do not affect any statutory rights you may have.

    If you believe that the service was not of a satisfactory quality, you may, within 30 days of the instruction notify us in writing stating the reason for your dissatisfaction.

    If the nature of the dissatisfaction can not be resolved between the client and accredited assessor, the complaint will be escalated to the accredited scheme provider as detailed in these terms and conditions.

  6. Payment
    1. You shall pay our invoice of the service on completion of energy assessment. Unless prior arrangement has been made with RJEnergy Ltd.


    2. If you do not pay sum due here under by the date for payment, we will charge interest on any outstanding amount at the rate of 3% per month above the base rate of the Bank of England from the due date for payment to the date payment is made.


    3. All payment shall be made in pounds sterling. You are responsible for paying any Bank transaction charges in addition to the price.


    4. Any prior arranged payments for the price of services shall be made within 28 days of the date of our invoice unless our head of sales or credit controller has agreed otherwise in writing.

  7. Intellectual Property Rights
    1. You will no do, or permit to be done, anything that may detrimentally affect our copyright, these mark or any other intellectual property rights in the goods.


    2. You may cancel your instruction at any stage before the instruction has been placed in our order processing system.

  8. Waiver & Survivability
    1. If any provision of these terms and conditions is found by a court or administrative body of competent jurisdiction to be invalid or unenforceable, it shall not affect the other provisions these terms and conditions which shall remain in full force an effect.

  9. Communications
    1. Notices shall be delivered to us at the address set out in these terms and conditions to you at the address to which the invoice is sent or such other address as either party notifies from time to time.

  10. Variation
    1. These terms and conditions are the only terms, which apply to this contract. Any variation to these terms and conditions is valid only if it is agreed in writing by our head of sales or our credit controller.

  11. Headings
    1. The headings used in these terms and conditions are for guidance only and shall not affect the interpretation of these terms and conditions.

  12. Governing Law and Language
    1. These terms and conditions shall be governed by English law and shall be subject to the non-exclusive jurisdiction at English court.


    2. These terms and conditions are written in the English language and all notices and communications shall be in the English language. In the event that these terms and conditions are translated into another language, the English language will prevail

  13. Definitions

gContracth. Means the agreement between you and us, which these terms and conditions, made by our acceptance of your instruction.

gClienth. (You, your) means who ever places the instruction for services with us.

gInstructionh Means any assessment offered for sale by US and requested by you in the instruction.

gForce Majeure Eventh Means any circumstances beyond our reasonable control including (but not limited to) accidents, flood, fire, natural disasters, industrial disputes, as a result of which the services are unavailable.

gPriceh Means that amount quoted in our current price list from time to time and any applicable value added tax or other taxed or duties.

Energy Assessor

A qualified accredited expert, certified to perform under the accredited scheme provided to carry out energy performance assessment and subsequent production of energy performance certificates.

Energy Assessment A short survey of domestic dwellings to determines the energy efficiencies of that dwellings.

Energy Performance Certificates


A certificates produced using government energy performance rating calculations using the latest SAP calculation methodology. Accredited scheme provider a government accredited body for the issue and endorsements of standard assessment procedures (SAP) rating assuring domestic energy assessor are fit and qualified and undertake the work.

Scheme Provider
ELMHURST Energy System Limited
DEA Accreditation
Unit 1b
St Johns Business Park
Leicestershire LE 17 4HB

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